Benefits:
- Paid holidays
- Paid time off
- Training & development
ROLE DESCRIPTION:
We are seeking a detail-oriented and customer service focused individual to join our team as a Customer Service Representative. This part-time position is responsible for assisting customers with billing inquiries, policy questions, and general account support while delivering exceptional customer service. We are committed to helping our team grow and provide training with opportunities for advancement within the agency.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Maintain accurate records of customer interactions.
- Provide outstanding customer service through phone, email, and in person interactions.
- Assist with administrative tasks as needed.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Strong organization and problem-solving skills.
- Ability to work independently and collaboratively as part of a team.
- Computer skills, and familiar with Microsoft programs,
**ADDITIONAL OPPORTUNITY:
Candidates who are currently licensed in Property & Casualty and/or Life & Health insurance are eligible for negotiable pay and hours based on experience.
Candidates who are currently licensed in Property & Casualty and/or Life & Health insurance are eligible for negotiable pay and hours based on experience.
Compensation: $16.00 per hour
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none
